Our Knowledge Management products
Lighthouse for Call Centers
Lighthouse is a dynamic SaaS knowledge base solution designed for contact and customer service centers. Through Lighthouse, your agents will be able to quickly access critical information and respond to customers in real-time, transforming the communication into next level customer experience.
Lighthouse Self Service Portal
Lighthouse for Self Service are a set of tools that customers can utilize directly for speedy customer service, without the need for an agent to engage directly with the customer. This creates faster service across all channels and instantly enhances every customer engagement.
Lighthouse Knowledge Portal
Centralize your knowledge company-wide to empower your employees with all the right answers. By doing this your company can provide quick and accurate information to customers, maintain positive engagement between agent and customer and plus leave them feeling satisfied that their inquiries were properly answered.
Lighthouse for Remote Teams
Our system offers the opportunity for employees to work with knowledge wherever they go. From healthcare professionals reviewing medical information to guiding engineers in complex processes, Lighthouse offers a unique opportunity for that extra level of flexibility when it comes to accessing vital information on the spot.
Otzar Document Management
We design first-rate IPs for your project
requirements. What makes our IP design
unique is our ability to provide thorough
and expert verification techniques, so that
from flash controller to MIPI CSI, your
business is receiving only the very best.