Knowledge bot


Bots are everywhere, but not all bots are intelligent. Your company wants to provide quick and accurate information to customers, maintain positive engagement and communication, and leave them feeling satisfied that their inquiries were properly answered.

Bot: Built-in Integration

Lighthouse enables organizations both the option to run a standalone bot or upgrade your current bot with built-in integration with almost any messaging and chat platform, including Facebook Messenger and LivePerson. Seamlessly and quickly reach more customers and process more inquiries and capture sales better than ever.

No Coding Necessary

Knowledge bots can be created with reliance on coding or programming. Bots may be used on your organization’s Lighthouse knowledge articles as Ask Don’t Search, or based on step-by-step scenarios which illuminate complex scripts, without reliance on prepared decision trees and coding. Lighthouse opens an entirely new world of customer experience through easily accessible knowledge.

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