Lighthouse desktop is a dynamic SaaS knowledge base solution designed for contact centers, head offices, and branches. Through Lighthouse Desktop, your agents will be able to quickly access critical information and respond to customers in real-time, transforming the communication into an opportunity for sales.
Access Information Instantly
With Lighthouse Desktop, agents can easily access information from their desktops, with a mere click of a button thus reducing the overall cost and resources spent at most centers. The power of Lighthouse Desktop is its immense knowledge capability that provides agents with instant, on-the-spot access to all the crucial information they need to transform customer engagement into leads and sales.
Lighthouse Desktop is designed for contact centers and head offices, locations where enterprise knowledge and customer experience drive business. This product expertly improves customer service while reducing stress and workload from agents who otherwise would be searching for answers. Lighthouse Desktop is a simple and ingenious product that will transform inquiries into the opportunity for sales.